In residential loans, the loan information is focused on creditworthiness of the borrower.

On larger loans, loan officers are practicing due diligence in knowing what is happening with the paperwork and knowing what is in the file.

In previous years, if a credit score was high, lenders did not give the credit report much attention. A good broker will, regardless of a high score, give attention to the report regardless of a high score or not.

The broker needs to be able to create a package and submit it to appropriate lenders. In order to do this, the broker needs to understand what is important to the buyer.

A valuable broker is someone who can effectively showcase a loan while maintaining their client's best interest. They retain open communication to the client giving information such as who they have submitted the loan to and to feedback that may help the client. If the loan has options, they explain the options, give pros and cons and then help the client understand what is in their best interest.