MSN Messenger sign in problems with XP

**delle** · 09-08-2010, 07:48 PM

I recently bought Windows XP and installed MSN Messenger. The problem is that when I start up, the Messenger window pops up with my online contacts but then reverts to sign in screen and a message at the bottom right of my monitor says " You have signed in to Messenger on another computer. Click here to sign in again" What can I do please to avoid this happening?

**jyang** · 09-09-2010, 01:09 AM

Have you tried uninstalling MSN Messenger then reinstalling? The default MSN Messenger for Windows XP is outdated.

**gotlivechat** · 09-15-2010, 07:29 PM

Are you possibly signed in on another computer? If not, you may want to change your password as it shouldn't be giving you that error unless you're connected from another computer.

**DerrickSakai** · 12-13-2010, 02:41 AM

Hi, you may try the following steps,

Troubleshooting Steps,
1. Restart your computer.
- If you still can't sign in Check your user name and password.
- User name and password has no problem? proceed to Step number 2.

2. Uninstall and re-install the program
- go to Add/Remove program on your computer and Choose MSN software to uninstall.
-to re-install double click the Icon and try to sign-in again if this is not working

3. Download a new MSN installer that you can get from websites like cnet (dot)com or search a "free msn messenger software" as your keyword on google.com.

4. Install the MSN software

5. Run the MSN application

6. Sign-in using your user name and password
-check for spellings / or if the Caps Lock key is ON, on your keyboard on.