Great Way to Keep Clients

**travisray** · 11-06-2008, 08:08 AM

Hey guys,
I am an ex realitor in the Austin area and I would like to offer suggestions on how to keep clients. I would usually after selling a property to a person send them a thank you card in my younger days but as I got older I realized that a little more effort really kept my clients coming back and referring me to others. So I found a site called personalwine.com where they allow you to customize wine labels and I would make a custom label with my real estate business on it and send them a bottle. I would suggest buying a case or two and just sending those out to all those who you sign a deal with. Its about $15 to assure that you have established a great relationship with clients. Now no one reading this has to believe me but I would suggest you give it a try. It worked for me.

**cherry30** · 11-06-2008, 05:57 PM

That is nice of you to do that for your clients. I have met a lot of realtors who does not even bother to ask how you are after a sale.

**Nat_Ferguson** · 11-07-2008, 10:50 AM

Hi

Just wanted to take a moment and thank you for sharing this informatoin with the forum.

Follow up and customer service is such an important piece of the Real Estate Market. Something that is missing from our society.

**markbrian** · 11-07-2008, 02:09 PM

Follow up is important but I am not sure wine or any other form of alcohol would be good. You might offend someone. I would suggest trying to learn their birthdays, anniversaries and other important dates to send cards. Refrigerator magnets are really good ideas, as well as calendars.

**jvcus17** · 11-08-2008, 04:21 AM

wow you have a great work experience background anyway its nice to meet you welcome to the forum..enjoy your stay here..

**Codythebest** · 11-08-2008, 05:18 AM

So, you stop selling real estate to sell wine I guess.
Wishing you good luck for your new career...

**wchua24** · 11-09-2008, 03:44 AM

hello there thanks for giving us a good tip for our clients. please do share as more of your wonderful ideas..

**jv08** · 11-09-2008, 03:31 PM

Thanks for sharing and giving suggestion. It seems you really know how to maintain good relationships with you Client. I'm sure they are really grateful to you.