IDX Nightmare

**TobyMunk** · 03-11-2008, 11:43 AM

You want to make sure you get with your credit card provider and file a claim. They have the power to stop the tranaction. They will ask for some documentation and send a letter to the seller. If the IDX provider does not respond to that you will be refunded your money.

Hope this helps.

**itrends** · 04-17-2008, 02:47 PM

Originally Posted by cmeesoon

well I agree with the other guy ....get a programmer and do it for a one time flat fee...

I build and design RETS and IDX solutions for all of my own sites and also for my client sites ...lead time on a new MLS system that I have never done can take me as long a 3 days to map out all of the fields -but- just getting set up with the local board of Realtors as an affiliate can sometimes take more than a week.

I definitely agree with you 100% Getting a developer to build out your web site will be more cost-effective in the end and you will not have to deal with the BS some of these MLS/IDX providers give you. you can have your own site and a 'truly' search engine friendly web site if you do it yourself. Most of these IDX solutions provide some crappy javascript (or other type of 'plugin') to integrate MLS listings into yoru web site, but that is garbage. Search engines will have LOTS more pages to index if you provide them with listings that can actually be spidered.

**allnightit** · 06-23-2008, 02:37 AM

I am an IDX vendor and do not provide any sort of front end for my clients. I manage the entire site, from the automatic email alerts when new listings match, to the search engine exported pages that are sent to google.

I agree with the folks above, dime-a-dozen IDX vendors are not going to anything other than nickel and dime you to death.

In some cases programmers and web designers will partner with Brokers in their companys to get a percentage of their profits. This allows the broker to actually get their site up and the programmer to ensure future income, but the site had better perform or it's free!

**the_josz** · 01-16-2010, 09:29 AM

I also own part of a marketing firm- Queen Bee Marketing and we specialize in Search Engine Optimization. It took us a while before we located a solution to IDX that was search engine friendly.

**dccondo** · 02-15-2010, 01:51 PM

Originally Posted by JeriC

Has anyone experienced a similar customer service experience with IDX Direct out of California? I contacted them on Feb. 14th and signed up for their service. They charged my card within minutes. 3 Weeks later, they ignored my calls and still, no service was provided. I contacted their customer service by email and demanded a refund. They didn't respond back until March 7th saying they would "forward my request for refund to their billing department." Here, March 28th, still no refund. I contacted them again. They basically let me know I would get it, when I get it. Hows that for customer service?

Any suggestions for an IDX solution that actually cares about their business?

I am also heard similar story before and now I am looking for some IDX for a third party my area covered DC, VA and MD so that will be MRIS and I found many provider/3rd Party but not yet trusted someone best who is cheapest as well as good

**Johngalt** · 02-19-2010, 08:48 AM

Originally Posted by JeriC

Has anyone experienced a similar customer service experience with IDX Direct out of California? I contacted them on Feb. 14th and signed up for their service. They charged my card within minutes. 3 Weeks later, they ignored my calls and still, no service was provided. I contacted their customer service by email and demanded a refund. They didn't respond back until March 7th saying they would "forward my request for refund to their billing department." Here, March 28th, still no refund. I contacted them again. They basically let me know I would get it, when I get it. Hows that for customer service?

Any suggestions for an IDX solution that actually cares about their business?

Dump the company they are flakes !