IggysListing
09-08-2007, 06:47 AM
This is my first post concerning credit reporting problems, FICO scores,
Equifax, Experian and Transunion.
Due to my hate of injustice, my involvement with many real estate transactions and corporate America, I have become a credit reporting
and credit score crusader. I hope to be even more involved in this with time.
Here is a recent encounter:
Equifax, Experian and Transunion are part of the problem.
They have helped create a complex and burdensome system that
consumers are stuck with.
The formulas used by Fair Isaac work only for general situations
and do not factor in enough information in arriving at FICO scores.
That having been said, several years ago I signed up for the Equifax
credit monitoring system. The product that I purchased provided
4 credit reports with scores and notification of changes for a year.
I had some problems dealing with them initially, but things had
been fairly smooth until last weekend when I tried to sign on. I received an error message and called support. This was Labor Day
weekend and the lady tried to help but advised that I call back in
a few days, which I did today, 9/6/2007. I called first thing in the
morning and was told they would investigate and call me back in an
hour. They did not call. I called back later in the day and found
out some new information.
1. They alleged that I called on 8/23/07 to indicate credit card
fraud. I did not! Furthermore, my account was paid up until
early December 2007. Why would I close my account.
2. The "cat was let out of the bag." They have changed their
service plans and mine was no longer offered.
They offered to give me the 2 remaining reports I have paid for,
but, they were going to start billing me for the new plan now
instead of waiting until December when my next payment is due.
Putting me on the new plan gives me 2 reports instead of 4 and
requires me paying now instead of December.
I told them no thanks and to forward my complaint to management.
Consumer beware!
Equifax, Experian and Transunion.
Due to my hate of injustice, my involvement with many real estate transactions and corporate America, I have become a credit reporting
and credit score crusader. I hope to be even more involved in this with time.
Here is a recent encounter:
Equifax, Experian and Transunion are part of the problem.
They have helped create a complex and burdensome system that
consumers are stuck with.
The formulas used by Fair Isaac work only for general situations
and do not factor in enough information in arriving at FICO scores.
That having been said, several years ago I signed up for the Equifax
credit monitoring system. The product that I purchased provided
4 credit reports with scores and notification of changes for a year.
I had some problems dealing with them initially, but things had
been fairly smooth until last weekend when I tried to sign on. I received an error message and called support. This was Labor Day
weekend and the lady tried to help but advised that I call back in
a few days, which I did today, 9/6/2007. I called first thing in the
morning and was told they would investigate and call me back in an
hour. They did not call. I called back later in the day and found
out some new information.
1. They alleged that I called on 8/23/07 to indicate credit card
fraud. I did not! Furthermore, my account was paid up until
early December 2007. Why would I close my account.
2. The "cat was let out of the bag." They have changed their
service plans and mine was no longer offered.
They offered to give me the 2 remaining reports I have paid for,
but, they were going to start billing me for the new plan now
instead of waiting until December when my next payment is due.
Putting me on the new plan gives me 2 reports instead of 4 and
requires me paying now instead of December.
I told them no thanks and to forward my complaint to management.
Consumer beware!